Christelle Regazzoni, Technical Account Manager at Kameleoon: a successful career change
Kameleoon is a platform designed by a passionate Product team. It is built on cutting-edge technology that ensures flexibility, security, and reliability. These qualities enable Christelle Regazzoni, Technical Account Manager, to support her clients daily.
1. A rich career path and a successful transition
Christelle’s career path is far from conventional.
With an initial background in languages and translation and over twelve years in various roles within the field (translator, proofreader, project manager, teacher, etc.), she decided in 2020 to switch careers and earned a web development degree. This bold transition has allowed her to excel in her hybrid role at Kameleoon today.
Each of her past experiences contributes to her work: project management helps her stay organized, teaching supports her in technical training, and her expertise in communication enables her to interact effectively with clients. After several years as a freelancer, she wanted to reconnect more closely with clients while combining this with her technical skills.
2. A Dynamic Role at the Heart of the Customer Experience
As a Technical Account Manager, Christelle plays a crucial role in bridging the technical team and the clients.
She is involved at multiple levels: installation, onboarding, technical support, and troubleshooting. Her role demands responsiveness and a strong ability to adapt, especially when dealing with large enterprises that often have lengthy and complex processes. Her perseverance and teaching skills allow her to support each client according to their technical maturity.
Her daily work is paced by meetings with Customer Success Managers, client training sessions, troubleshooting tasks, and interactions with the Product team. She also develops technical solutions tailored to clients’ needs and writes briefs for developers on more complex projects. Solving problems, learning, and seeing the product evolve are the key elements that drive her motivation.
3. A Well-Organized and Forward-Thinking Approach
To remain efficient, Christelle relies on a structured organization, including her "Golden Hour" at the start of each day. The first hour of her morning is dedicated entirely to checking emails, notifications, and planning her tasks for the day. This routine allows her to anticipate her workload and optimize her efficiency.
Deeply committed to teamwork, Christelle perfectly embodies the collaborative spirit that defines Kameleoon. Here, mutual support is a key driver of success, fostering an environment where everyone can learn and grow. Thanks to her proactive approach and talent for solving technical challenges, she facilitates communication between teams and clients, making each challenge both stimulating and rewarding.
By working with English-speaking and international clients, she plays a key role in Kameleoon’s expansion into new markets, strengthening the company’s reputation for excellence abroad. Joining Kameleoon means becoming part of a dynamic, innovation-driven company where every contribution has a real impact.
Join a Team Where Innovation and Collaboration Make a Difference
If you, too, want to thrive in a stimulating technical environment while staying close to customers, Kameleoon is the perfect place for you. Discover our opportunities and become part of an exciting human and technological adventure!
